The objective of ISO is to improve the performance by specifying repeatable steps that organizations consciously implement to achieve their goals and objectives, and to create an organizational culture that reflexively engages in a continuous cycle of self-evaluation, correction and improvement of operations and processes through heightened employee awareness and management leadership and commitment. This meets the quality standards of products & services offered by an organization in comparable with customer expectations and satisfaction. The course on ISO is designed to help organizations to ensure that they meet the needs of customers and other stakeholders while meeting statutory and regulatory requirements related to a product or service.